Rightontimefurniture.com currently drop ship to all 48 states within the United States (Commercial Furniture Products Only) Office Chairs, Office Cubicles, Banquet Chairs.
* Living Room, Bedroom Furniture Products are only available for local Drop-Shipping with-in the Houston area and its surrounding cities (The Woodlands, Spring, Conroe, Humble, Katy, Richmond, Bellaire, Texas City, Missouri City, Sugar Land, Galveston, Clearlake)
Please note that shipping days do not include weekends and public holidays. Note that the comments at the checkout may not be read and could be ignored, for any additional requests, please get confirmation from our order department first.
Shipping to United States:
For Ground Shipping:
Please allow an average of 5-7 business days for processing your order.
Please note: We do not deliver on Saturdays. For Saturday delivery, please contact us for additional charges.
Same day delivery is offered Monday - Friday for purchases completed by 2:00pm. Only in-stock merchandise is eligible for same day delivery. At this time, we cannot guarantee a time window. We will contact you with a time window when your delivery driver's route is finalized. Same day delivery is currently only available for Houston and the surrounding areas. Because of the distance from our warehouse, we cannot do same day deliveries to Bryan College Station, San Antonio or Austin. The cost for same day delivery ranges from $79.99 to $399.
You can get your Right On Time order shipped to any of the 48 U.S. states (excluding Alaska and Hawaii) Commercial Purchases Only*. We work with different Freight carrier Companies, and you'll be able to track your order every mile of the way.
Your sales consultant will assist you in making shipping arrangements. Cost varies by weight. Please note, out-of-state shipping may affect the warranty on certain items. Talk with your sales consultant to determine the best warranty option for you.
Please have your room ready to receive the new furniture. Please also have walkways to that room cleared for our delivery team. Note: We cannot install anything on walls or ceilings nor can we install electronic equipment in entertainment cabinets.
If you live in an apartment and you are unavailable, we will meet the apartment manager for entrance, providing you have made prior arrangements with the manager and our delivery department. Someone must be there to sign for the receipt.
Taking Away Customer Old Furniture:
We require a written request from the customer at time of purchase so we can assure that we have the proper manpower. We will not take away any furniture without an advance notice. Fees will be accessed depending on the amount of furniture that is needed to be taken away.
Damages:
Defects: For defects or wrong item(s) received, please provide us a simple picture of what you've received and we will provide you with a return label or pick up the merchandise.
Cancellation Policy:
All orders are processed on 8AM CST Monday - Friday. If you have an order that you would like to cancel before your order(s) get sent to the warehouse(s), please feel free to contact us 832-532-4356 or e-mail us at sales@rightontimefuniture.com. Once confirmed, you will get a confirmation cancellation email. For cancellations due to any other reasons, please feel free to contact us via phone, or e-mail. We will always make our best efforts to cancel your order; however, cancellations are not guaranteed until an email confirmation has been provided.
For Standard Returns:
Exceptions: